Salesupply enables online retailers and brands to achieve the optimal customer experience with its global efulfillment – and call centre services.
We provide a full range of front-to-back-office outsourced but ‘embedded’ solutions, ranging from global logistics fulfilment to international return handling, and complete multi-channel customer and operational support in 36 languages.
Global Logistics E-Fulfilment: Our global, e-commerce-specialized fulfilment network provides you with warehouses and fulfilment centers around the world.
Salesupply Contact Center: With over 800 specially-trained agents, we offer local customer care in 36 languages over three time zones.
International Business Accelerator: This service includes localizing your website, setting up customer services, managing orders and fulfilment, and organizing entire logistic processes.
“Providing the perfect customer experience when online shopping is the most important factor for brands that choose to operate cross-border. That’s why I believe our new partnership with Go Global Ecommerce is so important. Together we can create a win-win situation that packages the best possible solutions for brands to be successful when selling online in other countries.”
1. Improve Customer Experience: Specialised agents trained to offer an unbeatable service and customer experience through any touch point.
2. E-Commerce Fulfillmnent: Fast delivery at local rates, all over the world, with one point of contact and one invoice.
3. Returns Solutions: Faster refunds; local and international processing; storage; testing and refurbishing; and international return logistics from Europe, the USA and China.
